What do you want to learn today?
Leadership matters, because extraordinary performing teams are the ultimate advantage for any business. No one and nothing comes to success without good leadership - on a personal and a business level.
We have selected the following short online courses to enhance your leadership skills. Courses are 1-2 hours long, but the effect will last a life-time. We believe, once you know better, you can do better.
Assertiveness
Overview:
Imagine being able confidently to express your opinion, stand up for yourself, say 'no' when you need to and say what you mean and mean what you say. How much more effective and successful would you be? How much easier would your life be? Becoming more assertive can be immensely beneficial to everyone and can make you feel more confident, enhance your self-esteem, increase your ability to deal with difficult people and stressful situations, as well as making you happier, healthier and more professional.
Learning Outcomes:
At the end of this course you should be able to:
- Understand the meaning of assertiveness and how it differs from passive, aggressive and manipulative behaviour
- Become familiar with their workplace and personal rights and how to assert them
- Have more confidence
- Learn a variety of assertiveness skills, tools and techniques and know when to apply them
- Improve their communication skills; including effective listening, questioning, body language and rapport building
- Learn how to say no
Authored by: Simon Horton
Lecturers for this Course
P1 Performance Operations, Cape Town 
F2 Financial Management, Cape Town 
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