The Successful Manager (1.5hrs)

Starting to manage or lead a team from scratch can be very daunting. This course provides the vital practical tools and techniques for delegates to manage and develop themselves and their teams to ensure that their departmental and organisational goals are achieved.

Learning outcomes:

• Understand the importance of developing yourself and the concept and practical application of emotional intelligence
• Motivate and empower yourself and your teams
• Conduct effective coaching sessions with ease and confidence
• Improve and develop your people management skills, through the application of practical empathy and understanding diversity
• Provide feedback and appraisal sessions
• Delegate effectively
• Create a motivating climate in the workplace through effective leadership behaviour.

This course is authored by Simon Horton. Simon is a highly experienced trainer with many years' experience in running personal development programmes at a host of blue-chip organisations. He began his career at Cap Gemini and, in 1989, left to work as a freelance management consultant, working mainly in the financial services sector. Simon also runs NLP certification courses to Master Practitioner level and presents regularly at NLP conferences.

CPD Points = 1.5

A CPD certificate of completion will be provided by BPP Professional Education Limited upon successful completion of the online course.

Pass Assured Guarantee does not apply for this course.